Return Policy

Solar System with NEM (Net Energy Metering) Scheme

Cancellation of order is allowed before the NEM approval and final payment is made. Cancellation of existing order will attract cancellation charges. The cancellation charges and refund policy is clearly stated in the proposal of the solar service provider’s terms and conditions section.

No cancellation of order is allowed once the final payment is made.

Products are not returnable after installation.

Solar System for SELCO (Self-Consumption)

Cancellation of order is allowed before the final payment is made. Cancellation of existing order will attract cancellation charges. The cancellation charges and refund policy is clearly stated in the proposal of the solar service provider's terms and conditions section.

No cancellation of order is allowed once the final payment is made.

Products are not returnable after installation.

Insurance

Cancellation of the insurance contract is subject to the terms and conditions of policy.

Last updated: 1 Jan 2024